Terms of Sale

Lotties Lists is a UK business run by Charlotte. Contact us any time at hello@lottieslists.co.uk.

An A4 desk pad planner with 50 pages, for £15.00 including VAT where applicable, delivered to UK addresses only.

• Buy one: a single £15.00 payment. No repeat charges. Includes 50 days of Focus Companion access from your purchase.
• Subscribe: £15.00 today, then £15.00 every 6 weeks until you cancel. A new pad is posted every 6 weeks, and Focus Companion access continues while you're subscribed.

• By subscribing you allow us to charge your card £15.00 every 6 weeks until you cancel.
• No minimum term. Cancel any time in your account or by emailing us. Cancel before your next payment date and you won't be charged again.
• We email you before every payment with the date, the amount and how to cancel.
• When you cancel, Focus Companion access continues for 50 days after your last pad.
• If we ever change the price, we'll tell you by email before it applies, and you can cancel first.

We post pads by Royal Mail, usually within 3 working days of payment. Delivery normally takes 2–5 working days after that. If your pad hasn't arrived within 14 days, email us and we'll sort it.

You can cancel within 14 days of receiving your pad for a full refund. Email us, then return the pad unused within 14 days. Return postage is paid by you unless the pad is faulty. We refund within 14 days of getting it back.

For subscriptions, this applies from the day your first pad arrives. After that, just cancel before your next payment.

If your pad arrives damaged or faulty, email us with a photo and we'll send a replacement or a full refund, including postage. This is in addition to your rights under the Consumer Rights Act 2015.

Payments are processed securely by Stripe. We never see or store your full card details.

The App is a separate subscription (14-day free trial, then £3.99 a month, or £3.59 a month while you also have an active desk pad subscription). It's covered by the app's terms of service.

As far as the law allows, we aren't liable for indirect losses. Nothing here limits your statutory rights. These terms are governed by the laws of England and Wales.

See also our privacy policy.